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How to diagnose update problems in Kaspersky Anti-Virus?

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Kaspersky products have earned the highest percentage. It has spectacular features to support; Remote Assistance is a special program allowing connecting to any computer in the world that is connected to the Internet. Setting up a remote connection, we can help you to perform various configuration tasks on your computer, creating an impression of real presence.

Please look into the below points:
Computer Protection databases: The protection of information is based on databases which contain signatures of threats and network attacks, and the methods used to fight them. Protection components use these databases to search for and disinfect dangerous objects on your computer. The databases are added to every hour with records of new threats. Therefore, you are advised to update them on a regular basis. In addition to the Computer Protection databases, the network drivers that enable the application's components to intercept network traffic are also updated.

Application modules. In addition to Computer Protection databases, you can also update program modules. The update packages fix Computer Protection vulnerabilities and add new or improve the existing functionality.

If during update of anti-virus databases of your Kaspersky Lab product some problems appeared, then in order to resolve the problem, perform the following actions

1. Check the system date
2. Check your Internet connection via Internet Explorer
3. Configure your Firewall
4. Check whether third-party anti-virus software is not installed on your computer
5. Check whether Kaspersky Lab servers are accessible
6. Contact your provider to identify your Internet connection settings
7. Make sure that your computer is not infected
8. Try to update anti-virus databases once again
9. Contact Kaspersky Lab Technical Support

 Our Customer support team is standing by to help you via free online chat, community forums, and phone technical support. You are free to call on Kaspersky Support Number UK
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Location: London, UK

Comments

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